How can we help you?

We’re here to support your journey. Find resources or get in touch with our team.

Get help

Community

Join our Discord community to get help from experts and other users.

Email Support

Send us an email and we’ll get back to you within 24 hours on business days.

Documentation

Every project ships with written documentation and guides. Existing client with a question? Reach us here.

Frequently asked

How long does a setup take?

Depending on the package, a standard setup takes between 5 to 12 days. Custom bot solutions may take longer.

Do you offer custom features?

Yes, with our custom plan everything can be customized. Our Pro tier includes specialized automation tailored to your needs.

Can I upgrade my plan later?

Yes, you can always scale your community. We offer upgrade paths for existing clients at preferred rates.

What support do you provide?

Every plan includes a post-launch support period to ensure everything runs smoothly and your staff is trained.

Is there a monthly subscription fee?

We primarily work on a project-based fee, but optional ongoing maintenance and premium bot hosting are available as add-ons.

Can I migrate from my current Discord server?

Absolutely. We specialize in server migrations, ensuring all your members, data, and roles are transitioned safely.

What happens after the support period ends?

You can manage the server yourself using our training guides or opt for a maintenance contract.

Do you provide staff training?

Yes, every setup includes a comprehensive walkthrough and documentation for your moderation team.